FAQs

We've put together some useful information all in one place to help answer your most burning questions. If we haven't answered your question here, you can get in touch with us here. 

Edinburgh's Hogmanay is the traditional celebration of New Year's in Scotland. It's an incredible three-day festival of spectacular events in Edinburgh, including the famous Street Party hosted by Johnnie Walker. If you want to know more about Hogmanay itself and what Edinburgh's Hogmanay is all about, check out our blog What is Hogmanay?

Edinburgh's Hogmanay takes place across the city of Edinburgh.

Visit the Getting Home for the most up to date information on how to get to and from Edinburgh's Hogmanay events. For information about accommodation and ticket packages for those visiting the city for Edinburgh's Hogmanay events visit the Travel Office

Please visit the Accessiblity page for the most up to date and accurate information. 

You can buy tickets for Edinburgh's Hogmanay 20 right here - visit the What's On page to browse all our events. You can also call us on 0131 510 0395 (+44 131 510 0395 if outside the UK) or email us at boxoffice@edinburghshogmanay.com

You can call the Box Office on 0131 510 0395 or email boxoffice@edinburghshogmanay.comyou can also reply to your e-mail confirmation.

Yes. You will need to log in if you have an existing account using the email address and password you used when booking. If you do not have an account you will need to register with your email address and a password. 

For a limited time only you can pick up tickets for the Street Party only for £20.00 + £1.00 booking fee. Please note there is limited availability and tickets will be allocated on a first-come, first-served basis. 

Different events have different prices. Check out our What's On page to see prices and important info.

At check out, you can choose for tickets to be posted to you, or collected by you from Box Office in late December. Please note, will start posting tickets towards the end of September and Box Office collections will not be available until later in the year. Please make sure you receive and keep a copy of your booking confirmation. 

Any items handed to us are taken to our box office. Any unclaimed items of value are then taken to the police station once box office closes on 01.01.20. Any other items not taken to the police station we will log and keep. Please contact us at boxoffice@edinburghshogmanay.com. Members of the public may take items directly to the police. Please complete this form on the Police Scotland website to report any lost property.

Please be aware mechanical street sweepers clean Princes Street immediately after the event so any dropped items not found and returned, either to Edinburgh's Hogmanay or the Police is likely unrecoverable.

There will be Merchandise stands at the Street Party hosted by Johnnie Walker. We also sell Merch through the website at www.edinburghshogmanayshop.com.

Your fee to take part in the Loony Dook covers the costs of staging the event and also provides a donation to the RNLI. 

In 2020, the Loony Dook was priced at £12.00 (£11.00 for travel trade) which includes a £1.00 donation to the RNLI. The price of the Loony Dook was set at £10 including a donation to the RNLI by the previous event producer, Unique Events, in 2016. Underbelly set the price at £12, including a £1 donation to the RLNI in 2017 and it has remained the same price since. 

Since its inception, the South Queensferry Loony Dook has grown significantly in popularly, as a result it required infrastructure to support the large numbers of people taking part and spectating, so at the request of the local community, the Loony Dook became part of Edinburgh’s Hogmanay. 

For safety reasons, primarily due to the access route and size of the beach at South Queensferry, there has to be a limit on the number of participants taking part at the Loony Dook in South Queensferry each year.  The number, which on 1 January 2020 was 1,100, was agreed jointly with the local community, the Council and safety advisors.

Financial breakdown of Loony Dook: 

Net income to the Event Producer was £9,912 made up of the following:

974 tickets @ £12, less £1 to RLNI and less VAT on balance = £8,928
118 tickets @ £11, less £1 to RLNI and less VAT on balance = £983

Total Income: £9,912.

Costs to Event Producer:
Programme (entertainment etc): £1,250
Stewarding: £2,500
Policing: £400
Medical provision: £1,250
Road closures: £3,750
Staffing £3,750
T-Shirts: £3,500
Other Production: £900
Total Expenditure: £17,300

Event Loss: - £7,388